Choose your Rental and the Adventure Begins
How to Cancel or Change a Reservation
All cancellation or change requests must be made by all three of the following methods:
Email with the subject line “Cancellation” or "Change" (include the full name on the reservation) Email --> office@k10adventures.com
Text message (include the full name on the reservation, the date, and reservation #)
Telephone call in which you speak directly with a K10 Adventures representative.
Requests that do not meet all three requirements will not be considered valid.
**** Please email, text, and call as soon as you know you can not make it. We will do our best to help out a situation if possible ****
Cancellation Timeline & Fees
Timing of Valid Cancellation Notice
Refund / Credit 8 or more days before the scheduled rental start time. Deposit refunded minus any non-refundable credit-card processing fees and booking-software fees. A possible minimum $50 cancellation fee per rental equipment.
*** Fewer than 7 days before the scheduled rental start time -- No refund -- full rental amount is charged. No-show (failure to appear or notify) No refund – full rental amount is charged.
Reducing the number of people or vehicles below the original reservation still results in the full original amount being charged.
Rentals originating outside the Crested Butte / Taylor Park area may be subject to a different policy — please call for details.